Everything Included With VIA
Every VIA app comes with the full feature set below, from day one, at no extra cost. Switch off anything you don't need, nothing is locked behind a higher tier or an add-on fee.
Booking & Classes
- ✓ One-off and recurring weekly class scheduling
- ✓ Dual duration/price options on the same class (e.g. 60 min or 90 min)
- ✓ Primary + co-instructor assignment per class
- ✓ Attendance / roll-call tracking
- ✓ Walk-ins and manual member booking
- ✓ Direct booking link (deep link) to a single class
Payments & Passes
- ✓ Class passes and packs
- ✓ Memberships
- ✓ Complimentary/no-charge bookings
- ✓ Secure Stripe checkout, card, Apple Pay, Google Pay
- ✓ Cash / pay at the studio
Chat & Community
- ✓ Group chat + direct messages, with image attachments
- ✓ Edit or delete your own messages
- ✓ Community announcement feed (general, location change, event, new routine, pinnable)
- ✓ Push notifications
Content
- ✓ Video library, YouTube or native upload, public or members-only
- ✓ On-demand videos
- ✓ Upload images and videos, class photos, event moments, anything you want to share
- ✓ Spotify playlists
Members
- ✓ Self-service profile, photo, bio, birthday, phone
- ✓ Turn push notifications on or off, member's choice
- ✓ Bulk member import from a spreadsheet
Instructors
- ✓ Public instructor bios page
- ✓ In-app bio and title editor
Marketing
- ✓ Automatic booking reminders, email + push notification sent ~12 hours before a confirmed class
- ✓ Win-back emails, automatically re-engages members who haven't attended in 3+ weeks
- ✓ One-click toggle to pause either, anytime, no downtime
- ✓ Automatic review request email to first-time attendees, sent 1 hour after their first class, plus send one manually to any member, anytime
- ✓ One-off promotional emails to a filtered segment (no active pass / inactive members / everyone)
- ✓ Automatic birthday emails, sent to members on their birthday, toggle on or off anytime
- ✓ Homepage review/testimonial carousel management, approve, add, delete
- ✓ Merch store management
- ✓ Discount code management
Business Tools
- ✓ Revenue reports
- ✓ Attendance reports
- ✓ Member/student reports
Access
- ✓ Installs to the home screen like a native app
- ✓ In-app guides for members, instructors and admins
- ✓ Terms & Conditions and Privacy Policy included
These features are available on request. Just tell us what your studio needs and we build it in — no extra cost, no waiting for a feature tier to include it.
Smart waitlists
The instant a spot opens, the next person in line is automatically notified. No manual chasing, no missed spots.
Pack-expiry reminders
Members get a gentle nudge before their session pack runs out, so they renew before losing what they have paid for.
Health & safety intake
Injury notes and health conditions collected at booking and visible to you before class. No surprises on the mat.
Standing weekly bookings
Members lock in their regular spot once and it auto-books every week. Less re-booking friction, more consistent attendance.
Level-progression tracking
Track where each member is in their journey and show them when they are ready to step up to the next level.
Late cancel and no-show fees
Automatically charge a small fee when a member cancels too close to class or doesn't show. Protect your spots without the awkward conversation.
Not seeing what you need? Every feature request is considered. We build for our clients.